Customer Support
Setup Instructions & Video
POOL AUTO FILL EASY INSTALL
Your Pool Auto Fill arrives fully assembled. Just 3 simple steps. No tools are required.
- Set the frame on the pool deck, align black box screws with full pool level, tighten wing nuts.
- Connect your hose.
- Slide frame into bottom pocket, lower into pool, turn on hose.
Water will flow into your pool only as needed based on your pool level.
Answers to Common Questions
How soon will my order ship?
Orders are shipped within 2-3 business days after receipt of your order and successful payment.
What shipping method is used?
All items are shipping via USPS first-class services.
What is your return policy?
You can read through our complete return policy here.
What if I don't receive my order?
Contact us by clicking the button below. We will look up your order and find out what's going on. We are happy to help!
Do you ship internationally?
No, not at this time. However, feel free to contact us with a specific situation or question.
Do I need to keep the Pool Auto Fill in my pool all the time?
Some users keep Pool Auto Fill in their pool all the time. Others prefer to fill their pool, remove Pool Auto Fill, and store it out of sight.
Does the water stay on all the time?
Yes, you can keep the water on all the time to keep your pool at the full level. A valve will keep the water from continuously filling the pool so that it only fills when the level is down.
Is electricity needed to run the pool filler?
water is low allowing water to flow into your pool. When full the valve closes.
What should I use to anchor Pool Auto Fill onto the pool deck?
included “pillow” liner and then into the nylon pillow. Avoid organic material as they mold and decompose.
Do I need a special hose?
Have a question not mentioned here?